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Eastwood Consultants Limited


Founded in 2000, Eastwood has been specializing in the provision of Executive Search & General Recruitment within Greater China and Asia Regions. As a search specialist, we provide decision-makers with unparalleled resources to recruit high-performing individuals who capable of delivering immense value to an organization's growth and profitability. Over the years we have been the executive search partner of choice for Fortune 500 companies, multinational corporations, listed companies in Hong Kong and Mainland China as well as Hong Kong based enterprises. Our domain expertise covers:

  • High Fashion & Luxury
  • FMCG & Retail
  • Finance & E-Commerce
  • Manufacturing & Sourcing


  • Our goal is to be the best search firm in the Regions. We have a record of success in recruiting middle to senior management level positions located in Hong Kong, PRC and in Asia. Our edge builds on our expertise to the industries and strong business acumens. We are proud of our high standard of professionalism, continuous delivery of quality services and long term stay-close relationship with the clients.


    Senior Customer Service Officer - SFC 1&2 (RB17063)
    Our Ref. No.: RB17063
    Job Post Date: 9/15/2017

    Job Description:

    Our client is one of leading securities firms. They are currently looking for professional calibre to fill the Senior Customer Service Officer post.

    Job Responsibilities:


    • Handle customer enquiries and complaints by phone, email or mail
    • Perform account opening
    • Ensure all account opening documents in comply with internal guidelines and full compliance of SFC regulations
    • Perform KYC and risk disclosure
    • Participate in system testing

    Job Requirements:

    • Degree holder in business or any other related disciplines
    • Minimum 3 years relevant customer service experience gained from financial institutions
    • Holder of SFC type 1 & 2 licenses
    • Good communication skills with high level of customer service attitude and professional telephone manner
    • Well-versed written & spoken English and Chinese including fluency in Putonghua


    Reply Information:

    Eastwood Consultants Limited
    Suite 1201, 12/F Chinachem Leighton Plaza
    29 Leighton Road
    Causeway Bay
    Hong Kong

    Email: resume@eastwoodasia.com

    Tel: 852 2203-4021

    Please quote our reference number in your application

    Personal information is collected and used for the purposes of recruitment only. We use your personal information to contact you for the position you apply and/or for the vacancy that matches with your profile.


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